Confidentiality
It is with the utmost importance that I take your privacy very seriously. If I see you in public, I will not acknowledge you unless you acknowledge me first. Before we begin we will go over the terms for Confidentiality.
Cancellation Policy
Cancellations must be made 48 hours in advance by either telephone (416.878.5667) or email (heidi@mindfulnesspsychotherapy.com). Text messages will not be accepted as a means of communication for cancelled sessions as I do not check my phone in-between sessions.
If you do not cancel within 24 hours, there will be a full charge for the session, which may be paid via PayPal, a mailed cheque or at your next session.
There is a fee for returned payments, e.g. NSF cheques. That fee currently is $5.00 and it becomes due immediately and is to be included with the replacement payment.
The only time a session may be cancelled without being charged would be if there was an emergency such as health, snow storm, child illness etc. If I am able to fill the session, I will not charge you.
Please make sure you are not under the influence of alcohol or drugs when coming for your therapy sessions.
Rates
Any increase in fees will be discussed a minimum of one month prior to the increase.
